Precious Hollows orders are estimated to arrive within 5–10 business days.
If you have not received tracking information or need help locating your shipment, email info@precioushollows.com. Include your order number and the email address used at checkout so Client Services can assist you.
If your tracking information shows that your package was delivered but you cannot locate it, please verify the shipping address, check around the delivery location, and ask members of your household or nearby neighbors. You may also contact the shipping carrier for additional delivery details.
If the carrier reports that your package is lost or damaged, contact Precious Hollows Client Services with your order number and tracking information so the issue can be reviewed.