Shipping policy

Shipping Policy

Last Updated: October 2026

Precious Hollows currently ships within the United States. We aim to keep shipping straightforward, dependable, and transparent from checkout through delivery.

U.S. Shipping

Standard U.S. Shipping is $7.95 for orders under $100.

Complimentary U.S. Shipping is automatically applied to orders of $100 or more. No discount code is required.

Shipping charges are shown at checkout before payment.

Order Preparation

Some Precious Hollows pieces are ready to ship, while others require additional time to be prepared before shipment.

Ready-to-ship items typically dispatch the same or next business day.

Items requiring additional preparation will have their timing noted on the product page. Tracking information is sent as soon as your order is on the way.

Orders containing multiple items may arrive in more than one package at no additional shipping charge.

Need It by a Specific Date?

If you need an order for a trip, event, gift, holiday, or another specific date, please email info@precioushollows.com before placing your order.

We'll review the items you're considering and advise whether your requested delivery timeframe is feasible.

Delivery by a specific date cannot be guaranteed.

Delivery & Tracking

Once your order ships, you'll receive tracking information by email.

Carrier transit times are estimates and may occasionally be affected by weather, holidays, service disruptions, or other circumstances outside our control.

If we become aware of a meaningful delay with your order, we'll make every reasonable effort to keep you informed.

Address Changes

Please review your shipping address carefully before completing your order.

If you need to request an address change, email info@precioushollows.com as soon as possible. Changes cannot be guaranteed once an order has entered fulfillment or shipped.

Lost or Damaged Packages

If your package appears lost or arrives damaged, email info@precioushollows.com with your order number.

For damage claims, please include clear photographs of the package and affected item. We'll review the issue and help determine the appropriate resolution.

International Shipping

Precious Hollows currently ships within the United States only. We look forward to expanding delivery to additional countries as the House grows.

Returns & Exchanges

Returns, exchanges, quality concerns, and damaged or incorrect items are covered separately under our Returns & Exchanges Policy.

Questions

For shipping questions or assistance with an existing order, please contact info@precioushollows.com. Include your order number when applicable so we can assist you efficiently.