Orders are typically processed within 1–3 business days. Select items may require additional processing time of 5–10 business days to ensure quality standards are met. Once your order ships, you’ll receive a confirmation email with tracking information.

Yes. We currently ship to Canada, the United Kingdom, Australia, Germany, France, and Japan. International shipping is $25 on orders under $250, with complimentary international shipping on orders $250 and above. Customs duties, taxes, or fees are the responsibility of the customer.

Items may be returned within 30 days from the date of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached. Final sale items are not eligible for returns or exchanges.

Contact our customer service team at info@precioushollows.com with your order number and the reason for your return or exchange. Once approved, you’ll receive a return or exchange authorization and next steps. Or you simply use the link in the footer.

We recommend reviewing the size guide and product details before ordering. If you are between sizes, choose based on how you prefer the garment to fit — closer to the body or more relaxed.

Yes. Fit may vary by garment, fabric, and style. Product pages may include specific fit notes such as relaxed, classic, fitted, or oversized to help you choose the right size.

For best results, wash garments inside out with cold water and similar colors. Tumble dry low or hang dry to help preserve the fabric, shape, and printed or embroidered details.

We make every effort to display product colors, features, and details as accurately as possible. However, screen settings may cause colors and details to appear slightly different in person.

Yes. Precious Hollows gift cards are available for customers who want to give someone the freedom to choose their own piece from the house.

Gift cards are non-returnable and non-exchangeable. They can be applied toward eligible purchases online.